About Us

crime scene clean up company owner Terry and Tisha Haufler

Terry and Tisha Haufler are the owners of Bio-One Reno. Terry has lived throughout the US and Tisha grew up right here in Reno. He graduated from Texas A&M University with a degree in Business, and she graduated from the University of Nevada, Reno with a degree in Health Education. His business expertise, her community-based knowledge, and their hoarding-property cleanups, give them passion, experience and expertise to help in restoring their clients' properties to their original condition in a professional and compassionate manner. They have a true passion for helping others and serving those in Northern Nevada. They have three children and are active members in their church and community.

CALL ANYTIME DAY OR NIGHT 775-351-3499
You will speak with the owner directly.  No answering machines or call centers. 

BIO-ONE PROVIDES CLEANING SERVICES FOR ANY HOMICIDE, SUICIDE, OR TRAUMATIC DEATH SCENE

When a suicide, homicide, or traumatic death occurs, Bio-One is the best choice for assisting victims and their families.​ We partner with local authorities, communities, emergency services personnel, victim services groups, hoarding task forces, apartment communities, insurance companies and others to provide the most efficient and superior service possible.

OUR QUALIFICATIONS

BIO-ONE IS CERTIFIED AS A PROFESSIONAL CRIME SCENE CLEAN UP & DECONTAMINATION COMPANY WITH A FULL LICENSE IN BIOHAZARD SERVICES

Every company performing any sort of decontamination or cleanup services in this industry in Reno Area needs to have the correct training. Bio-One hires and trains highly skilled technicians with all the certifications to get the job done. We also understand that this is about helping you get through a tough situation. Our company motto is "Help First, Business Second." Bio-One continues to be the most compassionate organization in the industry. 

OUR PROCESS

1. A call is made to our owner.
2. Our owner will then go through in detail the steps that need to be taken. 
3. A time is then set for the Bio-One Reno team to complete the job.
4. Payment is addressed after cleanup as it is our first priority to complete decontamination in a discreet and compassionate method for all Bio-One clients.  Getting the job done is our priority.

THINGS YOU SHOULD KNOW

  • We don't require payment before or at time of service.
  • Insurance covers the cost of 95% of the work we do.
  • You can reach the owner directly 24 hours a day, any day of the week.
  • We can typically be at the scene or job site within one hour.
  • Our clean up or recovery services are typically completed within a few hours.
  • Materials with blood or body fluid on them must be disposed as a biohazard. We have necessary training, licensing and insurance.
  • We have a flawless record, without a single citation or fine in 20+ years of operation.
  • If you have any questions or concerns, feel free to call and if for any reason we are not able to help, we will connect you with someone who can.

Latest Reviews

Bio-One Reno – Crime Scene Cleanup, Homicide, Suicide, and Hoarding Services
Views:230

    LEAVE A REVIEW

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    AVERAGE RATING:

    out of 19 ratings

    Bio-One Amazing Crew - by Carole Ojanper, Minden, NV, 2020-04-29 13:04:25

    4.50 / 5 stars

    Lindsey, and her crew Ma and Mo are the hardest, non-stop workers I have ever hired. I had a mouse infestation that I have been poisoning since last Fall. The had turned my house, crawl space and garage into what I referred to as a rodent toilet! I felt like I was breathing poisonous air in my own home. They moved EVERYTING in order to clean anywhere and everywhere the nasty creatures could have been and had been. I was so impressed at their meticulousness. AND they are fun to be around. Their attention to detail and sense of humor made the day pleasant rather than a horrible experience. HIRE THEM! If I could give more than 5 Stars I would.

    Was this review helpful? 1

    - by Mysti L., 2018-05-18 08:05:46

    5.00 / 5 stars

    Thank you Bio-One, for a job well done. Look foward to working with you again.

    Was this review helpful? 2

    Reviews

    AVERAGE RATING:

    out of 19 ratings

    775-351-3499